Edge Technologies for the Digital Hospital of the Future

Digital transformation for the healthcare industry is critical for providers. Unlike any other industry, your patients depend on you to be on the cutting edge of technology. And, as a leader in healthcare, you face many unique challenges. Healthcare technology must drive patient care, optimise workflows, improve satisfaction, and streamline operations, all while balancing industry and government regulations. Having the right foundational technologies to support trusted mobility, communications, EMR, and more is essential in ensuring you are building a future-ready IT roadmap. One that meets ever increasing demands in the patient room, the OR, and everywhere in between all while enabling you to nimbly adopt new technology in digital health and wellness as it becomes available.

Black Box can help you accommodate ever increasing demands for secure, redundant, and compliant healthcare communications. We understand the unique environment and specialised requirements inherent in digital health and wellness. From a strong, robust network infrastructure to trusted mobile capacity and advanced communications and collaboration technologies, we can help. The technologies you invest in today could be used to save lives in your digital hospital of the future. We can help you make the right decisions. We’ve designed, deployed, and managed IT for thousands of healthcare systems and hospitals.


Redefining Wireless Expectations
See how to make medical-grade mobility happen in this infographic.

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Medical-Grade Mobility
Make medical-grade mobility happen and enable mission-critical wireless in this eBook.

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Healthcare Wireless
In healthcare, increases in wireless demand changes everything. Learn more in this brochure.

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How Black Box is Meeting Healthcare Industry Needs


Install Critical Phone System in 48 Hours

A national elder-care home in Tennessee experienced a communications crisis during the COVID-19 pandemic. The facility’s aging phone system completely stopped working and left clinicians, administration, and patients with no service. This was a critical communication failure, especially as families could not contact their loved ones by phone. Black Box received the call for help on a Thursday. By Saturday, the facility had a modern communications system installed and by Sunday 100 percent of the phones were operational.

Remote Work for 100 COVID-19 Engineers

A large pharmaceutical company had been working round the clock to produce COVID-19 tests. The company produced two million tests in just three weeks. But as the pandemic worsened and spread, the company had to enable remote working for one hundred of its engineers. They called Black Box. We were able to implement a home-agent solution and reprogram their UC from a premise-based model to a remote model.

2,000 Mobile Devices in 2 Days

In preparation for COVID-19 cases, a major healthcare system with three hospitals and 400 plus clinics was setting up triage tents in the parking lots of its hospitals. The Director of Telecommunications called Black Box and placed an expedited order of 2,000 mobile communications systems, including licenses, for its workers at the three hospitals. They requested that the materials be shipped immediately. The Black Box team powered through the request, and all the communications sets arrived at the three hospitals two business days after the request came in.

Constructing the Digital Hospital of the Future

The right foundational technology can help you meet the increasing demand for secure, redundant, and compliant healthcare communications. We can help you every step of the way in your transformation to the intelligent digital edge to accommodate the explosion of devices, technologies, and end-user demands. We’ve worked with hundreds of hospitals and medical facilities to deliver mission-critical — and life-saving — IT.

Embrace the Edge with Black Box


Black Box designs technology solutions for high-performance applications at the intelligent digital edge. We engineer solutions with capacity, security, and consistency in mind by combining foundation technology like cabling and Wi-Fi, and then we layer on the enabling technology like IoT devices, applications, and collaboration tools. Our designs power your digital transformation plans.


We have the technical breadth, depth, and footprint to drive digital transformation at the intelligent edge for companies and industries with 1000s of distributed locations to mission-critical settings with 1000s of devices. Black Box has specialised technicians on the ground managing 100s of deployments every night with consistency, speed, and agility.


Black Box proactively manages the intelligent digital edge by handling your day-to-day operations with the transparency of service level agreements but the expertise of an Edge Service provider. When you engage with Black Box, you can truly leave the technology to us including service desk, monitoring, maintenance, and troubleshooting – all with best-in-class service.

Begin Your Digital Transformation

Let’s work together to identify your needs and outline a plan of action to help you achieve your IT goals.