As digital transformation continues to shape retail, competition for customers will be won by those who create and integrate a seamless online engagement with a dynamic in-store customer experience. Retailers are leveraging intelligent edge technology as a critical component of the in-store experience. Focusing on the customer journey enables you to: improve loyalty through personalised shopping, increase customer engagement, improve sales and wayfinding, and increase personal attention at the point-of-sale.
We can help you create intelligent retail spaces by first building a digital network and then applying Promote-Find-Purchase solutions. We then ensure a uniform customer experience across all of your locations quickly and effectively with international deployments.
Intelligent Retail Spaces
See how you can add value at every step of the customer journey in this infographic.
The Digital Transformation of Retail
See what the future holds in store for retail in this eBook.
What’s Your Challenge?
Leverage our experience, expertise and national footprint for your digital transformation.
Black Box proactively manages the intelligent digital edge by handling your day-to-day operations with the transparency of service level agreements but the expertise of an Edge Service provider. When you engage with Black Box, you can truly leave the technology to us including service desk, monitoring, maintenance, and troubleshooting – all with best-in-class service.