Cashing in on Digital Transformation
As digital transformation continues to shape retail, competition for customers will be won by those who create and integrate a seamless online engagement with a dynamic in-store customer experience. Retailers are leveraging intelligent edge technology as a critical component of the in-store experience. Focusing on the customer journey enables you to: improve loyalty through personalised shopping, increase customer engagement, improve sales and wayfinding, and increase personal attention at the point-of-sale.
We can help you create intelligent retail spaces by first building a digital network and then applying Promote-Find-Purchase solutions. We then ensure a uniform customer experience across all of your locations quickly and effectively with international deployments.
Intelligent Retail Spaces
See how you can add value at every step of the customer journey in this infographic.
The Digital Transformation of Retail
See what the future holds in store for retail in this eBook.
What’s Your Challenge?
Leverage our experience, expertise and national footprint for your digital transformation.
Supercharge Innovation, Scale, and Velocity
Black Box is the trusted digital partner in retail transformation. The customer experience is being revolutionised by technology and expectations are changing as consumers shop for everything from food and clothing to appliances and cars. We can help you meet those expectations and give you a 360° view of your customers. Black Box can deliver consistent repeatable outcomes whether its wired, wireless, or IoT. We specialise in nationwide retail deployments and have done hundreds of locations in a single night.
Embrace the Edge with Black Box
Design
Black Box designs technology solutions for high-performance applications at the intelligent digital edge. We engineer solutions with capacity, security, and consistency in mind by combining foundation technology like cabling and Wi-Fi, and then we layer on the enabling technology like IoT devices, applications, and collaboration tools. Our designs power your digital transformation plans.
Deploy
We have the technical breadth, depth, and footprint to drive digital transformation at the intelligent edge for companies and industries with 1000s of distributed locations to mission-critical settings with 1000s of devices. Black Box has specialised technicians on the ground managing 100s of deployments every night with consistency, speed, and agility.
Manage
Black Box proactively manages the intelligent digital edge by handling your day-to-day operations with the transparency of service level agreements but the expertise of an Edge Service provider. When you engage with Black Box, you can truly leave the technology to us including service desk, monitoring, maintenance, and troubleshooting – all with best-in-class service.
Begin Your Digital Transformation
Let’s work together to identify your needs and outline a plan of action to help you achieve your IT goals.
