Edge IT Services Power Efficient and Secure IT Solutions

Our managed IT services proactively resolve problems, optimise performance, meet compliance requirements and reduce the stress of handling deployments of new technologies in complex environments throughout multiple locations. Black Box handles your day-to-day demands for IT services. This includes our edge security solutions for protecting, monitoring, maintaining, and troubleshooting your critical operations so your teams can focus on the latest technologies and solving the problems impacting business demands.

Our Expertise


Make digital transformation possible at the Digital Edge with a Mobile First strategy.


Make digital transformation possible at the Digital Edge with a Mobile First strategy.


Edge Services Overview
Power your technology and digital transformation at the Intelligent Digital Edges.

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Leverage IT Service Trends
Get the facts about working with a managed services provider and solve your IT resource challenges.

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Black Box Corporation - Edge Services

Accelerate productivity and optimize IT costs
A large financial services company boosted sales productivity and rapidly opened new branches while saving millions

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Comprehensive Managed Services to Propel Digital Transformation

Enterprises trust and rely on Black Box to manage their daily operations from help desk support and managing devices to deploying the latest security technology overnight for hundreds of locations. Every service has consistency, scale, and speed built-in from the start. We have the processes, the people and the technical expertise to design, deploy, and manage your IT solutions.

on demand

On Demand

Support for technology solutions can happen at any time and demand the attention of IT departments at a moment’s notice. A simple password reset, broken cable, system upgrade or maintenance request is a priority for the end-user, while not always being the top priority of internal IT teams.

That’s why leading enterprises trust Black Box to fix their IT problems. With on-demand support for current and legacy systems for UC&C and wireless solutions, Black Box has the knowledge and expertise to solve your technical problems. Even if we didn’t install it, we can fix it – no contract required.

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day 2 support

Day 2 Support

Companies adopt new technologies every day from the latest collaboration tool for your workforce and the cameras monitoring manufacturing production lines, to digital signage installed at retailers. These new digital devices add strain to networks, require new skilled professionals, and increase maintenance requirements for IT departments.

A maintenance contract from Black Box will save in the upkeep of the devices and solutions overtime, stabilize your service, and optimize your solution performance, while providing critical analytics for operations and lifecycle management. With on-site support and remote monitoring available, we are there to support your technology.

project services

Project Services

Today, enterprises are looking for simplicity in their IT projects. They need speed and agility for deployment and adoption of new technologies. They also need solutions that scale across multiple locations. Businesses demand a single point of contact for services, quick turn-around, standard analytics, and flexible consumption models.

The answer? Black Box Project Services. We have defined, scalable projects that are aligned to digital transformation goals and can be deployed across hundreds of locations. And, only Black Box has the technical expertise, experienced technicians and footprint to design, deploy and manage your next IT deployment. With a dedicated project manager, regular business and service reviews, and a service level agreement, you’ll be informed every step of the way.

managed edge services

Edge Services

IT challenges are unique to every enterprise. Companies are looking for ways to improve end-user experiences by deploying the latest IoT technologies to create experiences that increase satisfaction with optimal performance. So how do you create uniform encounters at multiple locations, with consistency, scale, and agility regardless of the technology deployed? Simple. Managed Services from Black Box.

When you work with Black Box, you’re trusting skilled professionals to create a service tailored to solve your IT problems. Detailed quarterly business and service reviews, a robust service level agreement, and flexible consumption models are just a sample of the dedicated resources you can expect. We have the partnerships and technical expertise to provide the service that solves underlying challenges critical to your digital transformation.

Simplify IT with Edge Services

The demand on IT teams and resources has never been greater. You have to deliver new solutions on time and on budget, all while keeping your current capabilities operational. We take the complexity out of IT and Simplify IT.


Related Topics

Read more about the technologies in Edge Services. Or, visit our blog (View from the Edge) to read more innovative industry news.


Embrace the Edge with Black Box

Design Your Financial Future

Black Box designs technology solutions for high-performance applications at the intelligent digital edge. We engineer solutions with capacity, security, and consistency in mind by combining foundation technology like cabling and Wi-Fi, and then we layer on the enabling technology like IoT devices, applications, and collaboration tools. Our designs power your digital transformation plans.

Deploy Better Technology

We have the technical breadth, depth, and footprint to drive digital transformation at the intelligent edge for companies and industries with thousands of distributed locations to mission-critical settings with thousands of devices. Black Box has specialised technicians on the ground managing hundreds of deployments every night with consistency, speed, and agility.

Managed Edge Service

Black Box proactively manages the intelligent digital edge by handling your day-to-day operations with the transparency of service level agreements but the expertise of an Edge Service provider. When you engage with Black Box, you can truly leave the technology to us including service desk, monitoring, maintenance, and troubleshooting – all with best-in-class service.

Where Do We Start?

Work quickly to identify needs and outline a plan of action.  Contact a Black Box expert today.

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