UCaaS Managed for You

UCaaS offers organizations an all-in-one, cloud-based communications platform that includes meetings, video, chat, phone, file sharing, and other collaboration features.

But why managed? IT teams are lean and budgets are tight. That’s why we offer a full suite of managed services and workplace solutions delivered in a budget-friendly OPEX model. We create uniform experiences across multiple locations with consistency, speed, and agility through a robust design, deployment, and manage methodology — giving you one partner to guide you from where you are to where you want to be.

Create a digital workplace that employees will embrace and that also ensures successful business continuity.

Digital Workplace

Top Considerations for Business Continuity

See what you need to consider to maintain business continuity through Managed UCaaS.

Get Guide

Digital-Workplace_eBook

The Digital Workplace

Today’s workforce is changing. There is an evolution (and revolution) happening in the workplace that is affecting how and where we communicate.

Download eBook

What’s the Difference?

Learn about the three UC&C options: on-premises, cloud-hosted, and hybrid and which one is best for your organization.

Get White Paper

Managed Migration and Services

With more than 40 years experience in deploying in-building IT and communications technologies, a footprint that spans 120 countries, time-tested methodologies, certified technicians, and a proven track record, we have all the managed services needed to make your move to UCaaS smooth and successful.

Professional

Professional
Services

  • Consulting/Discovery
  • Engineering/Architecture
  • Assessments/Surveys
  • Project Management

Field

Field
Services

  • On-Site Services
  • Multisite Deployments
  • Staging Services
  • Logistics
  • On-Site Staffing

Support

Support
Services

  • Remote Configuration
  • Remote Support
  • Service Desk
  • Monitoring
  • Sunset Services
  • E-Waste

Managed

Service Level
Management

  • Reporting
  • Advanced Escalation
  • Service Level Agreements
  • Customer Success Manager

Unified Communications & Collaboration

Successful enterprises know their competitive advantage lies in their workforce and today’s workforce is the most diverse ever with four generations working side by side, each with a preferred way of communicating from phone calls to video conferencing.

 

Related Topics

Read more about the technologies in UCaaS

Where Do We Start?

Work quickly to identify needs and outline a plan of action.  Contact a Black Box expert today.

Black Box is proud to introduce SimplEdge. Designed to be a managed, digital-ready, self-contained network in a box, SimplEdge allows organizations with branches to deploy technology with speed and consistency-at hundreds of sites or even thousands. More information »